Customer Service



Our minimum order amount is one full case on containers and we will sell closures (caps or pumps) to match. For liquor bottles, the minimum order is 1 pallet.

Yes, you can contact our office and request 2 pieces of any item with closures as a sample, (908) 233-1234. For sampling outside the United States, we will require your UPS or FedEx account number in order to send samples.

We accept credit cards including MasterCard, Visa, and American Express. Our online store is secured by an industry-standard SHA-256 signature hash algorithm SSL certificate.

All items sold by Brad-Pak conform to acceptable manufacturing standards and specifications. SELLER MAKES NO WARRANTY THAT THE GOODS DESCRIBED HEREIN ARE FIT FOR ANY PARTICULAR PURPOSE. It is up to the end user to ensure their product is compatible with all containers, closures,and components sold by Brad-Pak.

We do not have a printed catalog, our website shows stock items that we can offer at low minimum prices. If you have a need for additional or specialty items please contact us by phone at (908) 233-1234. We can supply other containers and closures besides stock items. Larger minimum order amounts will apply for non-stock items.

For sales outside the US our terms are pre-paid via wire transfer and we require use of your shipping account number for UPS or Federal Express.

Shipping & Returns

Most orders will ship from Garwood, New Jersey. However, we reserve the right to have some items shipped direct from the manufacturer.

We ship all orders with UPS. The cost of shipping depends on the size and weight of the package, as well as your location. For more information on UPS shipping rates, please visit the UPS website.

Once your order has been processed, it is shipped within 1-3 business days. Transit time varies according to the service level you select at checkout. When your order has been shipped, you will receive an email confirmation. If you require a tracking number kindly contact our office by calling (908) 233-1234.
For sales outside the US, we require use of your shipping account number for UPS or Federal Express.
All returns and exchanges will be subject to a 25% restocking fee, see below regarding damaged items. No partial cases are accepted for return or exchange. Items can be returned or exchanged within 30 days of receipt. You will need to contact our office to arrange for return or exchange by phone (908) 233-1234.
You are responsible for inspecting all items at the time of arrival. If an item arrives damaged, please report it to us immediately by calling (908) 233-1234. Do not throw out damaged items. Damaged items may be needed in order to file a claim with the shipper. Replacement or refund will be issued for damaged goods.

Email Us

To contact a Brad-Pak Enterprises Representative, please complete this contact form. All fields marked with an asterisk are required. We typically reply the same day during our normal business hours.

If you are contacting us to cancel an order, track an order, or report a lost or damaged shipment, please contact us by phone at (908) 233-1234.

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